Martin Manser - Difficult Conversations In A Week - Paperback Book
Difficult Conversations In A WeekHow To Have Better Conversations In Seven Simple Steps
Author(s): Martin Manser
Format: Paperback
Publisher: John Murray Press, United Kingdom
Imprint: Teach Yourself
ISBN-13: 9781473607804, 978-1473607804
Synopsis
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to.
This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent.
Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success:\.
Price now:
From
£4.65
To
£18.95
Price History:
Details:Martin Manser - Difficult Conversations In A Week - Paperback Book
Difficult Conversations In A WeekHow To Have Better Conversations In Seven Simple Steps
Author(s): Martin Manser
Format: Paperback
Publisher: John Murray Press, United Kingdom
Imprint: Teach Yourself
ISBN-13: 9781473607804, 978-1473607804
Synopsis
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to.
This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent.
Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success:\.
Price now:
From
£4.65
To
£18.95
This site contains affiliate links for which we may be compensated.
Debenhams
0.05% (+ £0.01)
New
£18.95
Currently Unavailable
Product Description
Difficult Conversations In A WeekHow To Have Better Conversations In Seven Simple Steps
Author(s): Martin Manser
Format: Paperback
Publisher: John Murray Press, United Kingdom
Imprint: Teach Yourself
ISBN-13: 9781473607804, 978-1473607804
Synopsis
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to.
This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent.
Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success:\.
Product Specifications
General | |
|---|---|
format | uk-b format paperback |
Language | english |
Brand | John Murray Press |
Color | multicolor |
Gender | unisex |
Delivery, Returns & Refunds
Delivery
Sellers offer a range of delivery options, so you can choose the one that’s most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a seller’s listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Returns
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Refunds
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.